What is your current turnaround time?
We're pretty busy at the moment- and are trying to get shoes back to you ASAP. We are currently turning shoes around in 10 business days after receiving them (plus shipping time). If you need to rush your order, send us an e-mail so we can let you know if we can accommodate your need!
What kind of service do I need for my shoes?
Half Sole: Most climbing shoes that need to be repaired only need a new half sole, either because of a hole or thinning soles. When a half sole is repaired, only the front half of the sole is replaced.
Rand Repair: Many shoes often need a new rand as well. This is the strip of rubber that wraps around the toe and heel of the shoe. If there is any damage on the toe or seam with the half sole, the rand should be replaced. Unfortunately we can't replace only the rand.
Full Sole: It is rare that shoes need a full sole replacement. A full sole replacement is needed only when the rear part of shoes becomes severely worn out or if you want it done!
What is Cascade Cobbler?
In the foothills of the North Cascades of Washington, Cascade Cobbler is a family run operation that repairs climbing shoes and Birkenstocks for folks in the Seattle, Bellingham, Spokane areas as well as all regions of the Pacific Northwest and United States. We offer a top quality shoe resole, quick turn around time, competitive pricing and rock shoe repair by a climber who knows the importance of a well-soled shoe. Our cobbler has been at it since 1994 and has repaired thousands of shoes. We welcome feedback on each shoe we repair and constantly strive to improve techniques, while staying up on the latest in climbing shoe rubber and glue improvements.
Why should I resole my shoes?
Money: Resoling shoes is a cost effective way to keep using your otherwise great shoes.
Comfort: It takes time to break in a pair of climbing shoes and to get it molded to your foot. Resoling shoes preserves that fit!
What if I'm not sure which rubber or service my shoes need?
Send us your shoes and our cobbler will give his assessment. You can pay for the rand repair if you think you need it, and we'll refund the money if you don't. If you need more repairs than you paid for, we'll contact you to discuss it!
How should I ship my shoes to you?
We have found the good old U.S. mail to be very reliable and cheaper than others. Priority mail is your best best.
How do I pay?
We accept personal checks, money orders and Credit Cards. Please include payment with the order form and your shoes.
Any tips for how can I keep my shoes in great shape?
We're pretty busy at the moment- and are trying to get shoes back to you ASAP. We are currently turning shoes around in 10 business days after receiving them (plus shipping time). If you need to rush your order, send us an e-mail so we can let you know if we can accommodate your need!
What kind of service do I need for my shoes?
Half Sole: Most climbing shoes that need to be repaired only need a new half sole, either because of a hole or thinning soles. When a half sole is repaired, only the front half of the sole is replaced.
Rand Repair: Many shoes often need a new rand as well. This is the strip of rubber that wraps around the toe and heel of the shoe. If there is any damage on the toe or seam with the half sole, the rand should be replaced. Unfortunately we can't replace only the rand.
Full Sole: It is rare that shoes need a full sole replacement. A full sole replacement is needed only when the rear part of shoes becomes severely worn out or if you want it done!
What is Cascade Cobbler?
In the foothills of the North Cascades of Washington, Cascade Cobbler is a family run operation that repairs climbing shoes and Birkenstocks for folks in the Seattle, Bellingham, Spokane areas as well as all regions of the Pacific Northwest and United States. We offer a top quality shoe resole, quick turn around time, competitive pricing and rock shoe repair by a climber who knows the importance of a well-soled shoe. Our cobbler has been at it since 1994 and has repaired thousands of shoes. We welcome feedback on each shoe we repair and constantly strive to improve techniques, while staying up on the latest in climbing shoe rubber and glue improvements.
Why should I resole my shoes?
Money: Resoling shoes is a cost effective way to keep using your otherwise great shoes.
Comfort: It takes time to break in a pair of climbing shoes and to get it molded to your foot. Resoling shoes preserves that fit!
What if I'm not sure which rubber or service my shoes need?
Send us your shoes and our cobbler will give his assessment. You can pay for the rand repair if you think you need it, and we'll refund the money if you don't. If you need more repairs than you paid for, we'll contact you to discuss it!
How should I ship my shoes to you?
We have found the good old U.S. mail to be very reliable and cheaper than others. Priority mail is your best best.
How do I pay?
We accept personal checks, money orders and Credit Cards. Please include payment with the order form and your shoes.
Any tips for how can I keep my shoes in great shape?
- Keep your shoes away from heat sources, especially leaving them in the car. This can cause the rubber to delaminate. Keeping them out of sunlight when you're not climbing also helps. Remember, UV rays degrade the rubber!
- Get them resoled before they have holes! We recommended that shoes be resoled when three-quarters of the rubber is worn through. This allows for a cheaper repair and also helps to keep the integrity of the shoe complete if the mid sole is not rubbed or damaged.
- Don't walk very much in them. We recommend that you take rock shoes off between climbs.
- After you climb, allow your shoes to dry. This helps to reduce bacteria from building up in the shoe and helps keep the shoe from wearing down.
22 Trillium Rd Winthrop, Washington 98862 shoe@cascadecobbler.com 509-996-2166 / 1-800-658-1107
Current turn around time :
10 business days, plus shipping time.
10 business days, plus shipping time.
